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Terms & Conditions

1. ACCEPTANCE OF THE TERMS

By accessing, using or browsing the GameTwist Slots platform (the "Platform"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not accept these Terms, please leave the Platform immediately.

2. ELIGIBILITY REQUIREMENTS

To use the Platform, you must:

  • Be at least 18 years old;
  • Have a valid email address;
  • Agree to provide accurate identification information (see Section 7);
  • Comply with all applicable laws and regulations in your jurisdiction;

You represent that you meet these eligibility requirements.

3. MINIMUM AGE REQUIREMENTS

The minimum age for using the Platform is 18 years old, as per our responsible gaming policy. We reserve the right to request proof of age from any user who appears under the age of 25.

4. GEOGRAPHIC RESTRICTIONS

We may restrict access to the Platform in certain countries or jurisdictions due to local laws and regulations. Please note that we do not accept users from the following territories:

  • United States (except for participating US states);
  • Afghanistan;
  • Albania;
  • Algeria;

Please check our website regularly for updates on restricted countries.

5. ACCOUNT REGISTRATION RULES

When registering an account, you must provide accurate information about yourself, including your name, email address and password. You agree to:

  • Use only one account per user (see Section 6);
  • Keep your login credentials confidential;
  • Not share or disclose your password with anyone;

We reserve the right to request proof of identification from any new registrant.

6. ONE-ACCOUNT-PER-USERS POLICY

Only one account is allowed per individual, and users may not operate multiple accounts in their own name or on behalf of another person. We have a zero-tolerance policy for multi-accounting.

7. IDENTITY VERIFICATION AND KYC

To ensure security and fairness, we may request proof of identity from time to time. This includes (but is not limited to) government-issued identification documents such as passport, driver's license or national ID card. We reserve the right to verify your age and location at any time.

8. ACCOUNT ACCURACY OBLIGATIONS

You agree to maintain accurate information about yourself in your account profile. Failure to comply with this requirement may result in suspension of your account or withdrawal of privileges.

9. ACCOUNT SECURITY RESPONSIBILITIES

We use industry-standard security measures to protect user accounts and transactions, but we cannot guarantee absolute security. You are responsible for:

  • Protecting your login credentials;
  • Keeping your software up-to-date (e.g., web browser, operating system);
  • Reporting any suspicious activity or potential vulnerabilities;

10. LOGIN CREDENTIALS AND PASSWORD PROTECTION

You agree to keep your password confidential and not share it with anyone.

11. RESTRICTED BEHAVIOUR AND PROHIBITED ACTIVITIES

We reserve the right to suspend or terminate accounts engaged in prohibited activities, such as:

  • Collusion;
  • Cheating;
  • Using fake identities;

Please refer to our anti-cheat policy for more information.

12. BONUS AND PROMOTION RULES

To ensure fair play and prevent bonus abuse, we have implemented rules governing bonuses and promotions:

  • Minimum wagering requirements apply to all bonuses (see Section 13);
  • Bonus money must be used within a specified time limit;
  • We reserve the right to withdraw or cancel any bonus at our discretion;

13. WAGERING AND GAMEPLAY CONDITIONS

Wagering on games is subject to these Terms and Conditions:

  • The minimum bet size for each game may vary;
  • You agree to play in good faith and within your means;
  • Please refer to individual game rules and conditions, as applicable

14. BONUS ABUSE PREVENTION

We monitor user behavior to prevent bonus abuse, including:

  • Identifying patterns of suspicious activity (e.g., multiple accounts);
  • Suspicious deposits or withdrawals;

Suspension of privileges may result from identified bonus abuse.

15. RESPONSIBLE GAMING EXPECTATIONS

As a responsible gaming platform, we encourage users to:

  • Set deposit limits;
  • Take regular breaks from playing games;
  • Seek help if you feel you have a problem with gaming

We provide links to support organizations and responsible gaming resources throughout the Platform.

16. SELF-EXCLUSION AND ACCOUNT RESTRICTIONS

If you wish to self-exclude or request account restrictions, please contact our Customer Support team. We reserve the right to suspend or restrict accounts as necessary for fair play.

17. GAME FAIRNESS AND RNG SYSTEMS

We ensure fairness and randomness in all games through our Random Number Generator (RNG) technology:

  • The outcome of each game is entirely random;
  • No single result can be predicted;

18. TECHNICAL INTERRUPTIONS OR VOIDED GAMEPLAY

In the event of technical issues or voided gameplay, we reserve the right to cancel transactions and restore any lost funds.

19. SUSPENSION OR CLOSURE OF ACCOUNTS

We may suspend or close accounts without notice for a variety of reasons:

  • Inactivity;
  • Suspected bonus abuse;
  • Identity verification failures;

If your account is suspended or terminated, please contact our Customer Support team to discuss reactivation procedures (if applicable).

20. INTELLECTUAL PROPERTY AND PLATFORM OWNERSHIP

All content on the Platform, including but not limited to text, graphics and software, belongs exclusively to us.

21. LIMITATION OF LIABILITY

To the fullest extent permitted by law, we shall:

  • Not be liable for any consequential damages;
  • Limit liability to direct financial loss only;

By using this platform, you acknowledge these limitations of liability.

22. MODIFICATION OF TERMS

We reserve the right to modify or amend these Terms and Conditions from time-to-time without notice.

23. CONTACT OR SUPPORT GUIDANCE

If you have questions about our Platform, policies, rules or procedures:

  • Refer to our FAQs;
  • Contact us through live chat (subject to availability);
  • Email support

Please note that we are not responsible for responding promptly to all inquiries.

24. APPLICABLE LICENSING OR REGULATORY OVERSIGHT

We operate under the jurisdiction of the following regulatory bodies:

  • Regulatory Body 1;
  • Regulatory Body 2;

Our Platform complies with local gaming laws and regulations in each region where we operate.

By accessing, using or browsing this Platform, you agree to be bound by these Terms. If you do not accept our Terms, please leave the Platform immediately.